Privacy Policy

Club Five Health is owned and operated by Club Life, LLC or one of its subsidiaries.

Club Five Health values your privacy and the protection of your personal data. This privacy policy describes what information we collect from you, how we collect it, how we use it, how we obtain your consent, how long we keep it in our databases and, if necessary, with whom we share it.

By using the website and services, you are accepting the practices described in this privacy policy. Use of the website and services is also subject to our terms and conditions.

This privacy policy may change from time to time. Your continued use of the website and services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. This privacy policy has been developed and is maintained in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), the California Consumer Privacy Act (CCPA), and the GDPR (General Data Protection Regulation, European regulations).

1. General Information

The personal data of the users that are collected and processed through the website https://www.clubfivehealth.com will be under responsibility and in charge of:

Club Life, LLC or direct subsidiary company
Email: cmedeiros@clubfivehealth.com (hereinafter referred to as Club Five Health).

2. Types of Information Gathered

The information we collect from customers helps personalize and continually improve your experience at Club Five Health. Here are the types of information we gather:

Information You Give Us

You provide information when you search, read, view content, request a consultation, contract our services, provide information through our services, or communicate with us. This may include:

• First and last name
• Email address
• City / State / Country
• Phone number
• Any additional information you provide directly or indirectly through our website and services.

Information Collected Automatically

By accessing and using the website, you automatically provide us with:

• Device and usage information
• IP address
• Browser and device characteristics
• Operating system
• Referring URLs
• Pages visited and frequency of use

If you access the website through a mobile phone, we may collect your mobile device ID, model and manufacturer, operating system, version information, and IP address.

Google Analytics: We use Google Analytics to collect and analyze information such as IP addresses, device identifiers, and usage metrics. The data generated may be transmitted to and stored by Google on servers in the United States. For more details, please refer to Google's privacy policy.

Social Media: Links to social media platforms such as Facebook, Instagram, and LinkedIn may be available on our website. We recommend reviewing each social platform's privacy policy.

3. How Long We Keep Your Data

Personal data provided by users through the website and services will be retained for the necessary time to provide services. Club Five Health may retain personal data longer with the user's consent or to meet legal obligations. Once the retention period expires, personal data will be deleted. The right to access, erasure, rectification, and data portability cannot be enforced after the retention period ends.

4. How We Use Your Information

We use the information we collect to:

• Identify you as a user in our system.
• Provide services.
• Send invoices.
• Schedule and conduct consultations.
• Enhance user experience.
• Respond to comments or questions.
• Send updates and important notices.
• Communicate about events, offers, and services from Club Five Health and selected partners.
• Improve our website and services.
• Prevent fraud and unauthorized activity.

5. How Do You Get My Consent?

By contracting services, providing information, or communicating through our website, you consent to our collection, storage, and use of your data as outlined in this privacy policy. You can withdraw consent by contacting us.

6. How We Share Your Information

We do not sell or share personal data without prior authorization. We share information only as described below:

• Third-Party Service Providers: We use third-party services for website hosting, email communications, data analysis (e.g., Google Analytics), marketing, and more. These services may access personal data only to perform necessary functions.
• Business Transfers: In the event of a merger or acquisition, your information will be transferred under applicable laws.
• Legal Compliance: We may release data to comply with legal obligations or to protect the rights and safety of Club Five Health or others.
• With Your Consent: You will be notified before your data is shared with third parties, and you can choose not to share it.

Anonymous browsing data may also be used to improve the website and services, but this data is not personally identifiable.

7. Protecting Your Information

We use Secure Sockets Layer (SSL) encryption to protect your data during transmission. Access to personal data is limited to authorized personnel. However, no method of transmission over the internet is 100% secure, and while we strive to protect your data, we cannot guarantee its absolute security.

8. Rights

Users have the right to:

• Access, rectify, or delete their information.
• Restrict or object to certain processing.
• Be informed about data collection and retention.
• Revoke consent for data processing.
• File a complaint with a supervisory authority if necessary.

Users may exercise these rights by contacting us through the provided contact information.

9. Children's Online Privacy Protection

We comply with regulations regarding the protection of minors' data. We do not knowingly collect data from children under 13 without parental consent. If we discover such data has been collected, we will delete it immediately.

10. Third Parties

This privacy policy applies only to data collected by Club Five Health. If you provide your data to third parties (such as social media platforms or external websites), their privacy policies apply.

11. Contact Us

If you have questions or concerns about this privacy policy or the handling of your data, please contact us using the details below:

Club Life, LLC or subsidiary company
Email: admin@clubfivehealth.com